‎‫headphone problem‬ | ‫Samsung MENA Community‬

Z

zharah

Active Level 1

آخر تعديل

06-13-2020 08:27 م

in

just want to ask why the right side if my headphone isnt working.. but in the other mobile both left and right are working. my phone is galaxy a71.

B
bb91_S23ULTRA
Expert Level 1
06-13-2020 08:28 م

in

Wearables
Have you tried playing different songs ?
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Z
zharah
Active Level 1
06-13-2020 08:36 م

in

Wearables
yes i did
B
bb91_S23ULTRA
Expert Level 1
06-13-2020 08:30 م

in

Wearables
If the problem still persists you can claim for a warranty replacement.
Please go to Samsung Authorised service centre only.
Use the following link to find the nearby (Turn ON your location first)
https://www.samsung.com/levant/support/service-center/

Thank you
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Z
zharah
Active Level 1
06-13-2020 08:36 م

in

Wearables
ok thanks i'll try
B
bb91_S23ULTRA
Expert Level 1
06-13-2020 08:43 م

in

Wearables
you're welcome
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M
MohammedSijah
Expert Level 2
06-14-2020 01:47 ص

in

Wearables
Hey there, it seems to be occurred due to some audio-settings in your device. Can you please check these out, from your device settings?
Goto,
Settings>Accessibility>Hearing enhancements.
Check,
1) Adapt sound> OFF
2) Left/ Right sound balance> CENTRE
3) Mono audio> OFF.
Also please confirm wheather the problem is only with music or not.
Let me see how they are.