‎‫Issue with the Wearable app‬ | ‫Samsung MENA Community‬

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StarkMk42

Active Level 3

آخر تعديل

05-6-2022 03:15 ص

in

I pirchased the galaxy watch 4 yesterday and i am trying to connect it with my S22 Ultra, the Wearable app keeps saying couldn't connect to network and the pairing doesn't happen.

I still haven't connected my watch

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AliB
Active Level 2
05-6-2022 08:02 ص

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Wearables
Try to pair it with a different phone.

It happened with me, i bought a new s22 yesterday and the wearable app showed the same error while pairing with my existing watch4 or buds, so i first paired my watch4 with another phone...completely...then went to setting in watvh and chose to pair to new phonee. Then my wearable app worked without showing that connection error
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StarkMk42
Active Level 3
05-6-2022 08:17 ص

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Wearables
It was some issue with the app. My Existing Galaxy Buds 2 which was already paired was not pairing again.

I followed these steps
1. Clear cache
2. Clear Data
3. Reset Network
4. Reboot the phone
5. Pair.
It worked.
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TMan296
★
05-6-2022 08:10 ص

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Wearables
Try these procedures and do let us know:

https://www.samsung.com/us/support/troubleshooting/TSG01003238/#:~:text=If%20your%20watch%20will%20not,app%20and%20unpair%20your%20watch.
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StarkMk42
Active Level 3
05-6-2022 08:18 ص

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Wearables
This didn't help. I tried all these yesterday.
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TMan296
★
05-6-2022 08:22 ص

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Wearables
Oh then go to the nearest Samsung store and let them have a look at it. They might be able to even exchange your device if it didn't work.
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StarkMk42
Active Level 3
05-6-2022 08:25 ص

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Wearables
Its fixed. Now.
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Samsung_specialist
Community Manager
05-10-2022 01:57 م

in

Wearables
Hi,

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

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Issue with the Wearable app

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