title:

Botim Issue

(Post creation time:  

10-26-2024 09:11 AM

)

1713 Views

S

SEEZ1937

Active Level 2

last edited

 

10-26-2024 09:11 AM

 

in

 
Help appreciated. I am unable to receive Botim app calls or messages in samsung ultra watch though I receive all other apps notification. Any solution for this please. (it's not anything with the setrings)
    • T

      10-26-2024 09:38 AM

       

      in

       
      I guess it is related to Botim not being supported on Watch. May be.

      Also another issue I saw was that Botim app need to active (NOT in background) to receive calls, messages on my S23.

      Sorry I can't give solution as I do not use Botim much, mostly I use WhatsApp and it works fine.
    • S

      Samsung_specialist

      Community Manager

      10-29-2024 05:31 AM

       

      in

       

      We apologize for the issue you're experiencing. Please try the following steps:

      Check Permissions:

      Go to Settings on your Galaxy phone.
      Tap on Apps.
      Select the app in question.
      Tap on Permissions to view and adjust the permissions as needed.
      Reinstall the App: Uninstall the app and then reinstall it from the Galaxy Store.
      Check with the app developer
      Raise an Error Report:

      Launch the Samsung Members app.
      Tap on Support, scroll down, and select Send feedback.
      Tap the pen button and select Error reports.

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