Samsung Tab S10+ Dex Mode dizzy screen

Question

Hi everyone, I'm having a strange issue with my Samsung S10+ when using Dex mode with an external monitor. I'm trying to use both the external monitor and the tablet screen simultaneously for multitasking, but when I run multiple apps across both screens, the tablet screen starts to glitch and display a 'dizzying' or distorted effect. It's hard to describe exactly, but it's like the display is flickering or having trouble keeping up. Has anyone else experienced this problem? I'm wondering if it's a known issue with the S10+ and Dex, or perhaps a problem with my specific setup. If you've encountered this, I'd love to hear about it! Even better, if you've found a solution or workaround, please share it. I've tried [mention any troubleshooting steps you've already taken, e.g., restarting the phone, checking connections, closing background apps], but nothing seems to have fixed it. Thanks in advance for any help or insights you can offer!

Samsung_specialist · Answer

We apology for the issue that you are facing ,For a smooth wireless connection, it is recommended that you use your phone or tablet and TV or monitor within a short distance of each other. This will prevent stuttering and lagging if you are using a wire methods kindly check the cable , and provide us with the serial number of your tablet

abualzait · Answer

Thank you for your answer, actually I am using a genuine adapter for connection, here is my serialR52XB09V9HY

title:

Samsung Tab S10+ Dex Mode dizzy screen

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