The Samsung Tab A9 screen has a problem with square scratches. Is there a way to fix it? **I just bought it, not even a year yet. If I send it for repair, there will be a fee. The warranty is still valid.
The Samsung Tab A9 screen has a problem with square scratches. Is there a way to fix it? **I just bought it, not even a year yet. If I send it for repair, there will be a fee. The warranty is still valid.
Samsung_specialist
Community Manager
07-5-2024 09:55 ص
in
We apologize for the experience you went through. In this case the device needs to be inspected from our service centers, as you can check the below link for the nearest service center:
https://www.samsung.com/ae/support/service-center/
Kindly be noted that as per our warranty policy Samsung reserves the right to charge a service fee for out warranty repair / service of any nature and warranty is not applicable to cases other than defects in material, design and workmanship.
As the warranty does not cover abuse or misuse, including but not solely limited to the failure to use this product for its normal purposes or in accordance with Samsung's instructions on usage and maintenance.
The technician can decide if the issue is covered by warranty or not after diagnosing the device.
Our aim is to provide you with a repaired device that meets the highest standards and delivers an improved experience.
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