title:

My S8 plus tablet wifi doesn't open

(Post creation time:  

10-19-2023 02:19 PM

)

1068 Views

A

last edited

 

10-19-2023 02:20 PM

 

in

 
The wifi isnt opening, every time i drag the slider it just goes back again and doesnt seem to work, this is driving my crazy its less than a year old. I need a fix, unfortunately its the wifi model so i can't use the Sim.
    • N

      normal_person

      Active Level 2

      10-19-2023 05:47 PM

       

      in

       
      What slider?

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      A

      10-20-2023 03:11 AM

       

      in

       
      Unfortunately diagnostics doesnt work wothout internet

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      A

      10-20-2023 03:11 AM

       

      in

       
      And as a wifi model it cant connect any other way

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      N

      normal_person

      Active Level 2

      10-20-2023 06:44 AM

       

      in

       
      If you have an Android Phone, try these steps.

      Turn on Bluetooth on Phone and Tablet.

      Pair your phone and tablet using Bluetooth.

      Make sure your phone has an internet connection.

      On your tablet, go to bluetooth, then tap on the settings icon for your phone in the 'Paired Devices' List.

      Press Internet access, and this will send a prompt to your phone.

      Now accept the 'Bluetooth
      Tethering' prompt on your phone.

      If it doesn't connect by this step, press the internet access toggle on your tablet again. (Might take 2 or 3 tries)

      You should now have internet access on your tablet. Idk if this works with an iPhone.

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    • A

      10-19-2023 05:56 PM

       

      in

       
      ThisScreenshot_20231019_215644_Settings_1000092518_1697738204.png

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    • X

      XEnderloltod

      Active Level 5

      10-20-2023 08:03 AM

       

      in

       
      U need to bring galaxy A7 lite

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    • X

      XEnderloltod

      Active Level 5

      10-20-2023 08:04 AM

       

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      It is better than iphone **bleep**

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    • A

      10-21-2023 09:58 PM

       

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      I can't believe went to samsung and they told me need to change the motherboard

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    • S

      Samsung_specialist

      Community Manager

      10-23-2023 08:25 AM

       

      in

       

      We apologize for the inconvenience you're facing with your Wi-Fi. When having trouble connecting to Wi-Fi, please follow these steps:

      Check if the Router is Available:
      Ensure your router is functioning correctly, connected to the internet, and your device is within Wi-Fi range. If too many devices are connected to one router, it may not detect Wi-Fi.

      Restart Devices:
      Try restarting your Galaxy device, router, and modem. This often resolves connectivity issues.

      Reset Network Settings:
      Navigate to Settings > General management > Reset > Reset network settings, and confirm the reset with your PIN or password.

      Safe Mode Test:
      Test the Wi-Fi connection in Safe Mode. If it works in Safe Mode, the issue may be related to a downloaded app. Try uninstalling apps in the order of the last installation.

      Forget and Re-add Network:
      In Wi-Fi settings, tap on the network, then select "Forget."

      Airplane Mode:
      Toggle Airplane mode on and off from the Notification panel.

      Factory Data Reset:
      If the above methods do not work, you may bring your device back to the factory default settings just like when you powered on your device for the first time.

      Please note that a factory reset will restore your device to its default settings, and all data will be erased. It's essential to back up your data before proceeding. Here are the steps for both data backup and a factory reset:

      To back up your data:

      Open your device settings and tap on "Samsung account" at the top of the screen.
      Select the "Samsung Cloud" option and tap "Back up data," "Restore data," or "Settings."
      Find Samsung Cloud in your Samsung Account or access the "Account and backup" menu in device settings to do a backup.
      On the next screen, you can select the items you want to back up and tap "Back up now." You can also enable "Auto Backup" to automatically back up selected items every 24 hours.

      To perform a factory reset:

      Launch the Settings app and tap on "General management."
      Select "Reset."
      Choose "Factory data reset" and review the information provided.
      When you are ready to proceed, swipe to and tap "Reset."
      Tap the "Delete all" button to continue with the reset, which will delete all information stored on your device.

      Thank you for choosing Samsung, and we hope these steps help you resolve the Wi-Fi issue.

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    • A

      10-23-2023 08:33 AM

       

      in

       
      I've done all these steps and factory reset my phone twice but the wifi still doesn't open

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