title:

Not Opening

(Post creation time:  

02-2-2023 12:33 PM

)

1300 Views

V

VargheseBiju24

Expert Level 1

last edited

 

02-2-2023 12:33 PM

 

in

 
Dear Secure Folder Users
Pleaase Note
If Your Secure Folder Is Not Opening Or Showing Incorrect Password 
Please Report It In The Samsung Members Community Section. 
    • I

      InFiNity123

      Expert Level 5

      02-2-2023 12:56 PM

       

      in

       
      Mine is opening

      0 likes

      I

      InFiNity123

      Expert Level 5

      02-2-2023 12:56 PM

       

      in

       
      Is your opening?

      0 likes

    • Z

      Zain1999

      Expert Level 1

      02-2-2023 01:37 PM

       

      in

       
      Hello Varghese,

      If you have forgotten your password, after a failed attempt. You have a option to 'Forget Password.' > this will cause you to login to your Samsung account. Once done, you'll be able to reset the password.

      Mark this as a solution if helpful.
      Z

      Zain1999

      Expert Level 1

      02-6-2023 10:22 AM

       

      in

       
      Yes, but, you can reset the password.

      0 likes

      S

      Samsung_specialist

      Community Manager

      02-13-2023 05:19 AM

       

      in

       

      Hello,

       

      Kindly check how to reset the Secure Folder password:

      If you have forgotten your Secure Folder password, you can reset it by confirming the Samsung Account you used to set it up.

      ​

      1 Open Secure Folder on your device.

      2 Enter your Password, if it's wrong, it will give you an option "Forgot PIN".

      3 On the next screen, login with your Samsung Account.

      4 In the pop-up box, tap RESET.

      5 Select your preferred Password PIN or Pattern.

      6 Enter your new password.

      ​

      Here is the link for more information:

      https://www.samsung.com/ae/support/mobile-devices/how-to-reset-the-secure-folder-password/

      Z

      Zain1999

      Expert Level 1

      02-13-2023 08:22 AM

       

      in

       
      Thank you SS for clarifying. @Varghese_Biju_ kindly follow SS thread.

      0 likes

    • K

      khankhang

      Beginner Level 2

      03-4-2023 02:57 PM

       

      in

       
      Sir when i press its not open ...please help me...there written some about software like that

      0 likes

    • K

      khankhang

      Beginner Level 2

      03-4-2023 02:58 PM

       

      in

       
      Sir my secure folder before password not open when i touch its not work ...

      0 likes

    • A

      aliahmadi

      Beginner Level 2

      03-20-2023 06:45 AM

       

      in

       
      Hi
      So I forgot my password on security folder ( its password so i cant tap the forgotten pin ) and I can't delete the app I can't do anything I don't have anything in it but I want to use it and I just don't know what to do I'm lost so
      Helpppppp

      0 likes

      S

      Samsung_specialist

      Community Manager

      03-20-2023 11:08 AM

       

      in

       

      Hello,

      Kindly check how to reset the Secure Folder password:

      If you have forgotten your Secure Folder password, you can reset it by confirming the Samsung Account you used to set it up.

      ​

      1 Open Secure Folder on your device.

      2 Enter your Password, if it's wrong, it will give you an option "Forgot PIN".

      3 On the next screen, login with your Samsung Account.

      4 In the pop-up box, tap RESET.

      5 Select your preferred Password PIN or Pattern.

      6 Enter your new password.

      ​

      For more information, visit the link below:

      https://www.samsung.com/ae/support/mobile-devices/how-to-reset-the-secure-folder-password/

      0 likes