title:

How to recover data from Secure Folder

(Post creation time:  

06-3-2026 05:17 ص

)

384 المشاهدات

A

aqadir1981

Active Level 2

آخر تعديل

 

06-3-2026 05:17 ص

 

in

 
Can someone help me to recover the data from secure folder of Fold 3 to my new Fold 7, as Fold 3 screen is damaged, can hear only the sound.
    • W

      what_is_my_name

      Active Level 7

      06-3-2026 05:47 ص

       

      in

       
      You may need to repair the screen before installing Quick share on both devices to transfer data

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      A

      aqadir1981

      Active Level 2

      06-3-2026 05:49 ص

       

      in

       
      Is there any way without repairing the screen, I can connect through cable and transfer the files in system

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      W

      what_is_my_name

      Active Level 7

      06-3-2026 05:53 ص

       

      in

       
      I'm not sure if there is another way without moving the files out, since secure folder data is encrypted you may have to move the files out before, for example, connecting both phones to a pc, copying the moved-out files to the pc then copying them to the new phone and putting them in the mew phone's secure folder then deleting them on your pc

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      A

      aqadir1981

      Active Level 2

      06-3-2026 05:54 ص

       

      in

       
      Ok thanks
    • S

      Samsung_specialist

      Community Manager

      06-5-2026 01:27 م

       

      in

       

      Thank you for reaching out to us.

      Please note that data stored within Secure Folder is protected by encryption and security measures designed to safeguard your personal information. If the data was not previously backed up through Samsung Cloud (where supported) or transferred before the screen became unusable, access to the Secure Folder contents may require access to the original device.

      If the device is still operational but the screen is damaged, we recommend having the screen inspected or repaired to regain access to the Secure Folder and transfer the data to your new device.

      Once access to the original device is restored, you may transfer your data using Smart Switch or export the Secure Folder contents as appropriate.

      If you require assistance with device inspection, we recommend visiting an authorized service center.
      Nearest service center:
      https://www.samsung.com/ae/support/service-center/

      For further assistance, you may contact us via:
      https://www.samsung.com/ae/support/contact/ 

    • 1

      12344667889

      Beginner Level 2

      06-13-2026 08:06 م

       

      in

       
      Hello my secure folder locked 🔒 .can someone help me to recover my data from secure folder samsung s26

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    • 1

      12344667889

      Beginner Level 2

      06-13-2026 08:08 م

       

      in

       
      Please help me to unlock secure folder
      Secure folder also showing uninstall option under the password

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      S

      Samsung_specialist

      Community Manager

      06-19-2026 08:47 ص

       

      in

       

      Thank you for reaching out.

      We understand your concern regarding access to your Secure Folder.

      Please note that Secure Folder is protected by Samsung Knox security and encryption. If the Secure Folder is locked, access can only be restored using the correct authentication method associated with the folder.

      Kindly try the following:

      1. Ensure that you are using the correct password, PIN, or pattern associated with Secure Folder.
      2. If the option is available, select "Forgot password" and sign in with the Samsung Account linked to the Secure Folder to reset the lock credentials.
      3. Ensure that your device is connected to the internet while attempting the reset process.

      Please be aware that uninstalling Secure Folder may result in the deletion of data stored within it if the data has not been backed up previously.

      If you are unable to access the Secure Folder or reset the credentials, we recommend visiting the nearest Samsung Authorized Service Center for further assessment:

      https://www.samsung.com/ae/support/service-center/ 

      For further assistance, please visit:

      https://www.samsung.com/ae/support/contact/ 

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    • S

      sadamalhaidary

      Beginner Level 2

      07-12-2026 12:51 ص

       

      in

       

      +s

       

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