‎‫Charging issues‬ | ‫Samsung MENA Community‬

R

Redkapchief

Beginner Level 2

آخر تعديل

06-2-2026 07:59 م

in

Please samsung in using a 25W charger in June when I got my phone my phone charges in 1 hour I was really happy for the fasting charging

But since earlier this month my phike takes 3 hours to charge full from zero and I'm really sad about it,it gets me frustrating and I dont know what to do please help me out

S
Samsung_specialist
Community Manager
06-5-2026 01:23 م

in

Samsung Health
Thank you for reaching out to us.

We understand your concern regarding the increased charging time on your device. If your phone was previously charging within approximately one hour and is now taking significantly longer, we recommend the following troubleshooting steps:

Ensure that Fast Charging is enabled via Settings > Battery > Charging Settings.

Verify that you are using an original Samsung 25W charger and compatible USB cable.

Inspect the charging port for any dust, debris, or signs of damage.

Restart the device and test charging again.

Update the device software to the latest available version.

Try charging the device in Safe Mode to determine whether a third-party application may be affecting charging performance.

Test with another compatible Samsung charger and cable, if available.

If the issue persists after performing the above steps, we recommend visiting an authorized service center for a detailed inspection of the device, charger, and charging port.
Nearest service center:
https://www.samsung.com/ae/support/service-center/

For further assistance, you may contact us via:
https://www.samsung.com/ae/support/contact/
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Charging issues

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