title:

Video log

(Post creation time:  

02-16-2026 08:21 م

)

274 المشاهدات

M

mohamed0021

Active Level 1

آخر تعديل

 

02-16-2026 08:22 م

 

in

 
My instagram,YouTube and Facebook reels video log one second but at log time background run audio then play video audio and video not equally how can I fix the problem 

    • W

      02-16-2026 08:23 م

       

      in

       
      This usually happens because of background apps, cache issues, or unstable network connection causing audio and video to go out of sync.

      Try these steps:

      1️⃣ Restart your phone.
      2️⃣ Clear cache of Instagram, YouTube, and Facebook:
      Settings > Apps > Select the app > Storage > Clear Cache.
      3️⃣ Make sure your phone software is updated:
      Settings > Software update > Download and install.
      4️⃣ Update all three apps from Galaxy Store or Play Store.
      5️⃣ Turn off Battery Saver and Data Saver while using these apps.
      6️⃣ Check your internet connection (try switching between Wi-Fi and mobile data).
      7️⃣ If the issue continues, try resetting network settings:
      Settings > General Management > Reset > Reset Network Settings.

      If it still happens in all apps, it could be a temporary server issue or app bug.

      If this solved your issue please mark this as solution solved. ✅️
    • M

      mohamed0021

      Active Level 1

      02-17-2026 08:24 ص

       

      in

       
      Now problem solve

      0 إعجابات

    • S

      Samsung_specialist

      Community Manager

      02-18-2026 05:20 ص

       

      in

       

      Thank you for reaching out. We understand you're experiencing a delay in video and audio sync on Instagram, YouTube, and Facebook Reels.

      Please follow these steps to resolve the issue:

      1. Clear Cache and Data: Go to Settings > Apps > [App Name] > Storage > Clear Cache and Clear Data.
      2. Update the Apps: Ensure you have the latest versions from the Google Play Store or Galaxy Store.
      3. Check for Software Update: Go to Settings > Software Update > Download and Install.
      4. Disable Power Saving Mode: Go to Settings > Battery and Device Care > Battery.
      5. Test in Safe Mode: Restart your phone in Safe Mode to check if third-party apps are causing the issue.

      If the problem persists, feel free to reach out to us for a remote session via WhatsApp at +971547267864 for further assistance.

      0 إعجابات

    محتوى ذو صلة

    LOG VIDEO

    LOG VIDEO EDITING

    call log history

    LOG VIDEO on S24Ultra