title:

forgot 4 digit code

(Post creation time:  

02-29-2024 01:18 AM

)

342 Views

J

jrv3605

Beginner Level 2

last edited

 

02-29-2024 01:18 AM

 

in

 

Forgot my 4 digit pass code to unlock my secure folder.  Does not give the option to reset.

samsung flip phone 

    • S

      Samsung_specialist

      Community Manager

      03-1-2024 04:28 AM

       

      in

       

      You can try these steps :
      Launch Secure Folder and incorrectly enter the pattern or the PIN code. Forgot pattern or Forgot PIN code will appear at the bottom of the screen.
      Tap on Forgot pattern or Forgot PIN code > Reset. You will be redirected to sign into your Samsung Account.
      if this can be done you need to raise error report through the Samsung member

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