title:
wifi problem
(Post creation time:
10-18-2020 08:40 PM
)
471 Views
So my phone ( samsung galaxy s20+) battery gets empty and i charged it. When its fully charged, i turned it on and its not connecting to our wifi. It says cannot authenticate wifi. I tried connecting to our wifi extender upstair and it connect in seconds but does not connect to the main wifi. What is the problem? I already tried restarting my phone and the router but it didnt solve the problem. Pls help me.
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Rahul_R_Indran
★
10-19-2020 06:28 AM
in
This will reset all your network preferences, saved Wi-Fi and Bluetooth data will get deleted. Once reset is complete, reconnect to your Wi-Fi.
Naroyto
Active Level 1
10-19-2020 08:42 AM
in
0 likes
Rahul_R_Indran
★
10-19-2020 08:55 AM
in
Samsung_specialist
Community Manager
10-19-2020 11:48 AM
in
Hi there,
Would be best to bring the device to a certified Samsung Service Center to see how best to resolve the issue.
0 likes