title:
storage problem
(Post creation time:
11-17-2019 03:56 AM
)
903 Views
G
gerardjethro
Active Level 6
Hi Im Dennis bautista from philippines, im using know samsung s10 128 gig, i almost delete the samsung apps, to save storage, the apps remain on my phone is samsung member, pass only
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Samsung_specialist
Community Manager
11-18-2019 07:36 AM
in
Hi Dennis, try to save the multimedia in the SD card. If phone memory is still full and you have less apps, then the device may have a corrupted memory. Therefore, we would recommend to format the phone but make sure to back up the important data first.
Thank You.
gerardjethro
Active Level 6
11-18-2019 08:38 AM
in
if im going to reformat my phone all the samsung apps i deleted it will return right,?
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Samsung_specialist
Community Manager
11-19-2019 05:14 AM
in
Hi Dennis, yes as long as the OS is not compromised, reformat will restore to default.
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