Europe, India, Saudi Arabia and all other regions received April patch in the past weeks, asked Samsung UAE and their reply was stupid"
Thank you for contacting Samsung Electronics.
Please find hereafter, our response.
We are pleased to hear from you again here at Samsung Gulf Electronics.
For your inquiry, we understand your concern with regard to the software update for the Galaxy S9+ series and the importance of releasing updates at all times for the flagship devices. We understand that you can compare with different regions but for the Galaxy S9 (Gulf model) where there is no more reported quality issue on the software, it is found to be stable. Providing an update to a much higher version or a security update with no reported issue may provide instability so unless a known bug is detected, then an update can be developed and the software update will be provided.
FKhandaqji015
Active Level 1
04-26-2019 07:47 ص
in
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Anonymous User
Beginner Level 1
04-27-2019 07:49 ص
in
Europe, India, Saudi Arabia and all other regions received April patch in the past weeks, asked Samsung UAE and their reply was stupid"
Thank you for contacting Samsung Electronics.
SM-G965F/XSG/doc.html
Please find hereafter, our response.
We are pleased to hear from you again here at Samsung Gulf Electronics.
For your inquiry, we understand your concern with regard to the software update for the Galaxy S9+ series and the importance of releasing updates at all times for the flagship devices. We understand that you can compare with different regions but for the Galaxy S9 (Gulf model) where there is no more reported quality issue on the software, it is found to be stable. Providing an update to a much higher version or a security update with no reported issue may provide instability so unless a known bug is detected, then an update can be developed and the software update will be provided.
You can follow up on the latest updates for the Galaxy S9+ from this link:
http://doc.samsungmobile.com/
It is clear that Samsung UAE has a team of lazy and stupid engineers. They just don't care!
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