‎s9+ moisture detected | Samsung MENA Community

A

Akm99

Active Level 1

last edited

05-11-2018 10:25 AM

in

my phone keeps telling be moisture detected without letting phone near water it's stays for 2 hours and goes away to come back again after 3 hours please help I can't charge my phone

A
Akm99
Active Level 1
05-11-2018 10:30 AM

in

Galaxy S
and it like this for days waiting for it to dry is not helping it comes back again
0 likes
T
Talhah
Beginner Level 2
05-11-2018 12:19 PM

in

Galaxy S
Do you leave your phone lying in the bathroom when you shower?
0 likes
A
Akm99
Active Level 1
05-11-2018 12:27 PM

in

Galaxy S
no never , I'm aware about the fact that humidity can do this but no my phone is always in a cold non humid place and if it was from humidity and so it would happen once and go not happen repeatedly....I think it's a software thing
0 likes
T
Talhah
Beginner Level 2
05-11-2018 12:36 PM

in

Galaxy S
Blow into the port hard for a minute and see if any water comes out wen this happens or put ur charger in and then take it out and examine it and see if there's water or steam on it. If u don't see any water then it must be a software error.
0 likes
A
Akm99
Active Level 1
05-11-2018 01:09 PM

in

Galaxy S
I did ..... I searched the internet before posting this and on samsung site they day shake and blow in the port I did it all non worked
0 likes
T
Talhah
Beginner Level 2
05-11-2018 02:52 PM

in

Galaxy S
Well do this then. Plug the charger into the port and then unplug and see the port. If u see water on it then somehow water is entering unknowingly
0 likes
A
Akm99
Active Level 1
05-11-2018 03:08 PM

in

Galaxy S
there is no water in the port I don't think that water is going to get in and out of the port 6 times
0 likes
T
Talhah
Beginner Level 2
05-11-2018 03:31 PM

in

Galaxy S
Factory reset. Make a backup and see if it happens. Otherwise go to Samsung and report it
0 likes
T
TRSA26
Beginner Level 2
09-30-2018 04:27 AM

in

Galaxy S
it is the update of sofware me too but on A7 2017
0 likes

title:

s9+ moisture detected

Related Content