‎‫s20+ overheating after upgrading to Android 11‬ | ‫Samsung MENA Community‬

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Onkar06

Active Level 3

آخر تعديل

12-7-2020 01:25 م

in

Anyone knows or faced similar issue after updating phone to android 11? Suddenly after update my phone is getting overheated.

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Samsung_specialist
Community Manager
12-7-2020 01:29 م

in

Galaxy S
Hi there,

Please bring the device to a certified Samsung Service Center to have the device checked out.
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Onkar06
Active Level 3
12-7-2020 01:41 م

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Galaxy S
I tried to turn off 5g network and it cooled down. Now checking again by turning 5g on and will update you.
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Onkar06
Active Level 3
12-7-2020 01:50 م

in

Galaxy S
yes it is issue with 5g network.
whenever I turn on 5g it starts overhearing. Kindly let me know the samsung service center address. I will visit.
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Onkar06
Active Level 3
12-7-2020 02:39 م

in

Galaxy S
Thank you, it is resolved automatically after my network range went and came back when I was in lift.
now phone is totally normal like previous one.
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