title:

lost contacts after update

(Post creation time:  

02-14-2017 09:02 AM

)

322 Views

Y

yousiffuad

Beginner Level 2

last edited

 

03-15-2019 09:58 AM

 

in

 
hello,

updated my s7 edge last night, lost all the contacts and when i enter the contacts app its stuck like the attached pic and then exit the app!! I dont have a back up. any ideas?

thanks.a4ad4977-72b1-40d8-98cc-3e9b099c9e75.jpg
    • H

      Hassaman

      Active Level 6

      02-14-2017 02:05 PM

       

      in

       
      aĺways back up your data before doing any update

      0 likes

    • G

      Gmuhiudin

      Active Level 1

      02-14-2017 06:08 PM

       

      in

       
      Try to use any third party software available at play Store to check if you have not losted your contacts.. Some time Builtin software have some issues while loading them..

      0 likes

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