‎‫battery problem‬ | ‫Samsung MENA Community‬

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abbas001

Active Level 1

آخر تعديل

12-21-2019 05:16 م

in

Hi Samsung i just bought last week brand new glaxy s10+ it has battery problem it doesn't work longer not more then 4 hours while using

I went Samsung care as well ieven told then I'm since 8 years using Samsung i never face this problem ever

They just make a look to the phone and they told etc... which is not an excuse

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FAlShari
Active Level 8
12-21-2019 06:00 م

in

Galaxy S
is it 4 hours of screen on time, or 4 hours total, if its the latter you should replace the phone immediately, if its 4 hours of heavy usage and screen on time, did you update to android 10, if yes, then we are facing the same issue after the update.
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savio96
Active Level 3
01-14-2020 03:58 م

in

Galaxy S
yes 3 hrs of screen time
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abbas001
Active Level 1
12-21-2019 07:07 م

in

Galaxy S
yes since i update new version I'm facing problems
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abbas001
Active Level 1
12-21-2019 07:09 م

in

Galaxy S
of screen time it pass 13 hours like that
my last phone was glaxy note 8 which is with only 3300 MAH battery
but works good
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abbas001
Active Level 1
12-21-2019 07:09 م

in

Galaxy S
i this mobile i put all apps on sleep mood background but still same
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FAlShari
Active Level 8
12-21-2019 08:30 م

in

Galaxy S
we will need to wait for the update, as alot of ppl complained about the battery life after updating android 10
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abbas001
Active Level 1
12-21-2019 08:37 م

in

Galaxy S
bro could you told me how can i get my right?
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abbas001
Active Level 1
12-21-2019 08:38 م

in

Galaxy S
how hard i save my money and buy new phone and it has big problem with battery
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Samsung_specialist
Community Manager
12-22-2019 03:40 م

in

Galaxy S
Hello there, Battery percentage may vary according to the usage (internet, call, video playback, etc..). However, if you feel that the device battery drains quickly when no function is used, please send the device to one of the service centres to discover and fix the problem. www.samsung.com/sa/support/servicelocation/.
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title:

battery problem

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