Why camera is not working

It could be a hardware issue

Thank you for contacting Samsung.

We are sorry to hear that you are experiencing the "Camera failed" error.

Kindly try the following steps:

1. Restart your device.
2. Update your device to the latest software version by going to Settings > Software update > Download and install.
3. Go to Settings > Apps > Camera > Storage, then clear the cache.
4. Reset the Camera settings.
5. Test the device in Safe mode to check whether the issue is caused by a third-party application.

If the issue persists after performing the above steps, we recommend visiting the nearest authorized Samsung service center for further inspection.

Service center locator:
https://www.samsung.com/ae/support/service-center/