Update problem

We sincerely apologize for the inconvenience you’re experiencing. It’s important to note that software updates can vary based on the region for which your phone was designed. In the meantime, we recommend trying the following steps:

Delete apps you no longer use.
Clear cache and delete temporary files.
Attempt to update the software in Safe Mode.
Use Smart Switch for a software update.
For more information, you can visit this link: https://www.samsung.com/ae/support/mobile-devices/why-is-my-samsung-galaxy-phone-does-not-update-the-software/