Tips not disappearing in mail app

Question

I had a email stuck in the outbox of the builtin email app of samsung s9 plus which was send later. But now each time I open the mail app, it show as a TIP that there are still emails pending the outbox. tried refreshing, closing the app and even restarting the phone but it still doesn't go away. any idea?

admin_1 · Answer

Hi!

As per the analysis, the tips will not appear automatically. It will disappear if you go to outbox -> tap X button -> change the mailbox to outbox from mailbox list page.

If the solution is not helpful, please share a video on how to replicate the problem using the error report function of Samsung Members.

title:

Tips not disappearing in mail app

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