title:

Super fast charging

(Post creation time:  

12-7-2025 02:37 م

)

227 المشاهدات

D

darkknight94

Beginner Level 2

آخر تعديل

 

12-7-2025 02:37 م

 

in

 
Why my phone stopped super fast charging and it takes almost 2 hours.
    • S

      Shoung

      Active Level 5

      12-8-2025 08:17 م

       

      in

       
      Check your adapter and cable which is support super fast charging or not. If it's support check in setting have you accidently off or not.

      0 إعجابات

    • S

      Samsung_specialist

      Community Manager

      12-9-2025 07:20 ص

       

      in

       

      Thank you for reaching out to us. We understand that your phone has stopped charging quickly, and now it takes almost 2 hours to charge. We apologize for the inconvenience and are here to help.

      Please try the following steps to troubleshoot the issue:

      1. Check the Charger and Cable: Ensure you're using the original Samsung charger and cable that support Super Fast Charging. Non-Samsung accessories may not support fast charging speeds.
      2. Check Charging Port: Make sure the charging port is clean and free of any debris or dust that may be obstructing the connection.
      3. Disable Battery-Saving Features: If Power Saving or Battery Optimization is enabled, it can slow down charging. Go to Settings > Battery and turn off any power-saving modes.
      4. Restart Your Device: A restart can sometimes resolve charging issues caused by software glitches or background apps.
      5. Software Update: Ensure your device is running the latest software version by going to Settings > Software Update.
      6. Check for Heat: Super Fast Charging can slow down if the phone gets too hot. Make sure you're charging in a cool environment, and remove any cases that may trap heat.

      If the issue persists after these steps, it may be worth visiting a Samsung Authorized Service Center for further diagnosis.

      Find your nearest service center here:
      https://www.samsung.com/ae/support/service-center/


      Thank you for your understanding, and please feel free to contact us for further assistance.

      0 إعجابات

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