title:
Storage issue on S23 ultra
(Post creation time:
01-4-2026 04:18 AM
)
317 Views
P
patrickDLuffy
Active Level 1
While watching video playback at some point, the video stops playing and says "no internal storage." It then takes 10 seconds to show all video lists back on the UI.
Checked with default system player ,vlc. Mx player all same issue.
Please note that : initiating a screen recording during the long video playback will not save the screen recording at the end
As part of this issue I can't send media in WhatsApp and can't download a image file or any file from WhatsApp coz not storage found.
I physically go to the official store and they reinstall the os, Even after that I found this issue not Solved. I only have internal storage
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TimonN
★
01-4-2026 05:36 AM
in
If they are unable to solve issue then escalate it by complaining here https://www.samsung.com/ae/support/contact/
patrickDLuffy
Active Level 1
01-4-2026 06:49 AM
in
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ojwh
Active Level 10
01-4-2026 06:48 AM
in
There are at least 4 broad storage scopes in recent Android OS versions.
You definitely have internal storage or else your device won't boot/start.
As TimonN suggested, I'll recommend you take it to an authorised service center to have it checked.
patrickDLuffy
Active Level 1
01-4-2026 06:50 AM
in
0 likes
Samsung_specialist
Community Manager
01-6-2026 10:25 AM
in
We sincerely regret that the software reinstallation did not resolve the storage errors on your device.
Since the issue persists across all apps and system functions, this indicates a hardware-related fault with the internal memory component. As this cannot be fixed through software, we recommend a physical inspection by our specialized hardware team.
Next Steps: Please visit an Authorized Samsung Service Center to have the motherboard and storage chip diagnostic performed. You can find your nearest location here: Samsung.com/ae/support/service-center/
Feel free to reach us if you need further assistance with your visit.
patrickDLuffy
Active Level 1
01-6-2026 11:05 AM
in
0 likes
patrickDLuffy
Active Level 1
01-12-2026 08:22 AM
in
🔥🔥🔥🔥
#galaxy_for_ever
0 likes