Slow charging

Check your charging cable and adapter for any damage or wear, and also your charging settings. I had the same problem, but it went away as soon as I got a new cable and adapter.

Thank you for contacting us regarding the slow charging issue on your Galaxy S24 Ultra. We understand how important fast and reliable charging is for your daily use.

Please try the following troubleshooting steps:

1. Check the charging cable and adapter:
2. Ensure you are using an original Samsung 45W charger and cable, and inspect them for any damage or wear.
3. Enable fast charging:
   Settings > Battery and device care > Battery > More battery settings > Enable Fast charging / Super fast charging
4. Clean the charging port carefully:
   Make sure there is no dust or debris inside the USB-C port.
5. Restart your device and test charging again.
6. Avoid using the device while charging, as this may reduce charging speed.
7. Test with another compatible charger if available to rule out accessory issues.

If the issue continues after trying these steps, we recommend visiting the nearest Samsung authorized service center for further inspection:
https://www.samsung.com/ae/support/service-center/

For additional support, you may also contact us:
https://www.samsung.com/ae/support/contact/