title:

Sim network issue

(Post creation time:  

02-8-2024 02:58 م

)

372 المشاهدات

F

Furqan952

Beginner Level 2

آخر تعديل

 

02-8-2024 02:58 م

 

in

 
Hi

My S24 ultra losses sim connection for both sim for 4,5 seconds and then connects again. This has been happening a lot . Tried restarting the mob. Is this sim issue or mobile issue?
    • M

      Meetrishii

      Active Level 4

      02-8-2024 03:11 م

       

      in

       
      Hi you can check by putting other sim in your device or putting your sim in other device

      0 إعجابات

    • Z

      Zammi

      Active Level 10

      02-8-2024 05:47 م

       

      in

       
      In the Samsung Members app, go to the support tab and tap on the phone diagnostic s. And then tap on the sim card icon and mobile network icon to test the sim and mobile network functions.

      0 إعجابات

    • F

      FAlShari

      Active Level 8

      02-10-2024 09:57 ص

       

      in

       
      I'm not facing this issue, but is your sim a cut sim, meaning that it was an old sim card and you converted (cut) to nano, if that's the case it's probably the sim card, if not try to reset the device

      0 إعجابات

    • S

      Samsung_specialist

      Community Manager

      02-15-2024 08:53 ص

       

      in

       

      Kindly make sure that the phone is updated to the last software update. Try to reset the network settings from the device settings > General > Reset > Reset Network settings. CAUTION: This menu deletes all the network information such as Wi-Fi, Bluetooth. Otherwise, refer to the service provider.

      0 إعجابات

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