title:

Screen shot scroll issue

(Post creation time:  

12-19-2024 11:00 AM

)

401 Views

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Surazmanee

Active Level 3

last edited

 

12-19-2024 11:00 AM

 

in

 
I have noticed that, after the December security update in my samsung s23ultra I'm not able to scroll down whilst taking screen shot, before update there was no issue working fine. Is this due to update?
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      Selected Answer

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      Didionpc

      Active Level 10

      12-19-2024 11:14 AM

       

      in

       

      If you're experiencing problems with scrolling screenshots, it could be related to this update. You might want to check if there are any additional updates or patches available that address this issue. Sometimes, manufacturers release follow-up updates to fix bugs introduced in previous ones. In the meantime, you can try restarting your device or clearing the cache of the screenshot app to see if that helps. If the problem persists, you might want to reach out to Samsung support for further assistance.

      If your question has been answered, please press the "Accept as Solution". You will find in three dots to the right of my comment.

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      Surazmanee

      Active Level 3

      12-21-2024 05:55 AM

       

      in

       
      Yes, after restarting my phone,it is working. Thanks
      D

      Didionpc

      Active Level 10

      12-21-2024 06:25 AM

       

      in

       
      U r welcome if u need anything else pls let me know

      0 likes

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