title:

Samsung S23 Ultra UAE version security updates issue

(Post creation time:  

10-3-2024 11:27 AM

)

1700 Views

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MohammadFaizanHashmi

Active Level 3

last edited

 

10-3-2024 11:27 AM

 

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Hi guy, i purchased S23 ultra UAE version in june and i got security updates every month but since august 2024 i didn't get any update or security patch updates.
Anyone knows how to solve this issue because i already tried almost everything but I didn't get September or October security updates yet.

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    MrAliAE

    Beginner Level 4

    10-3-2024 12:34 PM

     

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    Same here

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    RamosS24U

    Active Level 5

    10-3-2024 01:10 PM

     

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    soon

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  • M

    10-3-2024 02:32 PM

     

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    Try to search for the update manually.
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    Farook1

    Beginner Level 2

    03-24-2025 03:34 PM

     

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    Didn't get the update

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    Members_RcGrauU

    Beginner Level 2

    10-3-2024 07:09 PM

     

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    Hi guy, i purchased S23 ultra UAE version in december 23 and i got security updates every month but since august 2024 i didn't get any update or security patch updates.

    Anyone knows how to solve this issue because i already tried almost everything but I didn't get September or October security updates yet.

    0 likes

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    Sharad024

    Active Level 2

    10-13-2024 07:14 PM

     

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    Today I have received the Sept 2024 updates after manually checking it in settings.

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    Members_RcGrauU

    Beginner Level 2

    10-3-2024 07:11 PM

     

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    Share your phone no bro

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    Members_RcGrauU

    Beginner Level 2

    10-3-2024 07:12 PM

     

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    Me facing same issue

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    Dj3171

    Active Level 1

    10-5-2024 03:39 PM

     

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    Same issue

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  • S

    Samsung_specialist

    Community Manager

    10-10-2024 06:27 PM

     

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    We apologize for the inconvenience that you are experience , To address the problem you are encountering, we recommend trying the following steps:


    Step 1. Connect your device to your computer using the USB cable provided with your device, and then open Smart Switch on your computer.

    Step 2. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update.

    Step 3. Click Update and use the on-screen prompts to download the necessary files.

    Step 4. Click OK to proceed. Your device may turn off and on a few times during the update process. When the update is complete, the device returns to the Home screen.


    You’re going to need a copy of Smart Switch installed on your computer and your mobile device. Using Smart Switch’s computer version, update your device with the latest software. If you continue to encounter difficulties or if Smart Switch does not detect any available updates, please ensure that you have the latest version of Smart Switch installed on both your computer and your mobile device.

    For more detailed instructions on how to update software using Smart Switch, you can visit our website https://www.samsung.com/ae/support/mobile-devices/how-to-update-software-using-smart-switch/

    In case this way did not resolve the issue please provide us with the IMEI from settings - about phone - IMEI 1

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    Farook1

    Beginner Level 2

    03-24-2025 01:26 PM

     

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    Not solved.My s23 device didn't get security update after November .

    IMEI 1 : 352766390331197

    0 likes