‎‫Samsung Email app‬ | ‫Samsung MENA Community‬

A

AlameenHaitham

Active Level 5

آخر تعديل

10-21-2026 05:32 م

in

Galaxy S

Since I received the software update from one ui 8.5 Android 16 to Android 17 One ui 9.0

I faced the issue of not been able to add any of Gmail Accounts to the samsung Email I thought to reset my samsung S25 Ultra to factory rest and I did it 2 Twice with not sort of solving the issue. Before the update I didn't have this issue with application samsung Email

Did any of the members have the same issue I appreciate the information

S
Samsung_specialist
Community Manager
10-23-2026 02:25 م

in

Galaxy S
We apologize for the inconvenience you are experiencing with adding your Gmail account to the Samsung Email app on your Galaxy S25 Ultra following the software update. Please ensure that both the Samsung Email app and Google Play services are updated, and verify that your Gmail account can sign in successfully through a web browser. You may also try removing and reinstalling the Samsung Email app updates, if this option is available.

If the issue persists, please visit our official support channel for further assistance:
https://www.samsung.com/ae/support/contact?cid=ae_ow_support_other-live-chat_a-chat_none_none_link_cs-inbound
A
AlameenHaitham
Active Level 5
10-23-2026 02:39 م

in

Galaxy S
Thank you for your support I'll try what you instructed me to do and if the issue is still not solved I will go to the linked you sent it to me again I appreciate your help and support
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Samsung Email app

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