Samsung MENA Community

title:

S8 Rear Camera Issue

(Post creation time:  

08-23-2017 11:12 AM

)

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AU

Anonymous User

Beginner Level 1

last edited

 

08-23-2017 11:12 AM

 

in

 
Galaxy S
At times the rear camera is fixed in near focus due to which the whole picture is blurred. This issue is persistent until the phone is shaken slightly. Is it a hardware malfunction or what? I've read about it on a few blogs which said the issue is with the OIS sensor.. Please advice.

0 likes

  • T

    TechSupport117391

    Beginner Level 2

    09-19-2017 11:15 PM

     

    in

     
    Galaxy S
    This issue has to be dealt with both hardware and software. Sorry to say this cannot be fixed. you will find it in Note 8 as well. Always keep in mind that if you need a good camera especially for smooth recording, you need to either opt for google pixel or an iPhone.

    0 likes

    I

    IkramKhan

    Active Level 2

    09-21-2017 04:22 AM

     

    in

     
    Galaxy S
    any permanent solution?

    0 likes

    AU

    Anonymous User

    Beginner Level 1

    09-21-2017 10:35 AM

     

    in

     
    Galaxy S
    Its just a minor thing and shaking the phone once will solve the problem. I don't think I'd switch to Apple or Pixel just to record videos. My S8 takes superb videos.

    Thanks :)
    B

    Bibsy

    Expert Level 5

    12-12-2017 10:45 AM

     

    in

     
    Galaxy S
    if it is a permanent problem, then Samsung should mention it. in other words they are selling a defective product knowingly.

    0 likes

  • E

    elliot91

    Beginner Level 3

    11-11-2017 07:48 PM

     

    in

     
    Galaxy S
    same, happening with me too. Warranty said to bring into the shop, too lazy for that

    0 likes

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