‎S8 + DISPLAY PROBLEM BLUE DOT | Samsung MENA Community

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syedhisham

Beginner Level 2

last edited

05-3-2017 02:08 PM

in

I got a s8+ pre ordered here in the UAE. Since recently I have noticed a blue dot near the centre display with no movements while using the mobile.
Is this a pixel problem or a software issue?

Thanks

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Subzero355
Active Level 7
05-3-2017 03:21 PM

in

Galaxy S
does that "blue Dot" also appear during the boot up screen?
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syedhisham
Beginner Level 2
05-3-2017 03:24 PM

in

Galaxy S
I have in fact done a screen test through applications. It seems like there is a dead pixel.
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syedhisham
Beginner Level 2
05-3-2017 03:21 PM

in

Galaxy S
Yes it does. stays until the phone goes off again
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Subzero355
Active Level 7
05-3-2017 03:42 PM

in

Galaxy S
as long as it's not Black, you can still recover it, in your case, it's a Stuck pixel, try this app and hopefully it'll recover https://play.google.com/store/apps/details?id=com.aiuspaktyn.pixelfixer
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syedhisham
Beginner Level 2
05-3-2017 04:54 PM

in

Galaxy S
Thanks a lot. it seems like it worked. shall update u if any changes
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Subzero355
Active Level 7
05-3-2017 05:49 PM

in

Galaxy S
You are welcome, I'm glad to help, it should not occur anymore, however do let me know in case something happens.
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syedhisham
Beginner Level 2
05-4-2017 10:23 AM

in

Galaxy S
unfortunately it has come back. It seems like a dead pixel. Gonna have it checked with Samsung. So disappointing to have a new phone repaired
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Subzero355
Active Level 7
05-4-2017 10:26 AM

in

Galaxy S
that's sad to hear, but I think you should be able to replace the phone if the phone is still not 14 days old
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syedhisham
Beginner Level 2
05-4-2017 10:36 AM

in

Galaxy S
got it on 16april I guess. let's hope for a replacement. first Samsung and it's a sad start
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Armanes
Active Level 4
05-8-2017 10:05 PM

in

Galaxy S
just do a pixel reset test its so easy
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syedhisham
Beginner Level 2
05-8-2017 10:15 PM

in

Galaxy S
hi. do i need to download the app?
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title:

S8 + DISPLAY PROBLEM BLUE DOT

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