The screen suddenly grains out. How many of you have experienced this? 🤦 If I apply a QHD+ resolution wallpaper and turn off the screen, then turn it on, the display is messed up.😤 To get it back to normal, I have to launch some app, but going back to the lock screen again causes the same issue. #QHDproblems #ScreenGlitches
I changed the wallpaper and things go back to normal
I've read about something like this on Twitter and the expectation was #MarchPatch will fix this. But seems like it is a continued problem.😒 #SoftwareBug
MOQBALI
★
03-17-2024 10:09 م
in
You're not alone in experiencing these problems, as many users encounter similar issues with different device models and software versions. It's always a good idea to report these bugs to the manufacturer or your device's support team. They often rely on user feedback to identify and address such issues in future updates.
hamydansari
★
03-17-2024 10:13 م
in
Furthermore, it is crucial to acknowledge the existence of problems through open and transparent communication.
Samsung_specialist
Community Manager
03-21-2024 06:07 ص
in
If you're encountering this issue on your Samsung phone, here are a few steps you can try to troubleshoot and potentially resolve the problem:
Restart Your Phone: Sometimes, a simple restart can fix temporary software glitches. Try restarting your phone to see if it resolves the issue.
Check for Software Updates: Ensure that your phone's software is up to date. Manufacturers often release software updates to address known issues and improve device performance and stability.
Adjust Display Settings: Experiment with different display settings, such as resolution and refresh rate, to see if changing these settings alleviates the issue.
Boot into Safe Mode: Booting your phone into safe mode can help determine if the issue is caused by a third-party app. If the problem doesn't occur in safe mode, it may indicate that a third-party app is causing the issue.
If the problem persists, please send us an Error Report by following the steps below.
Head to the Members app > Get Help > Error Report > Tap 'OK' to send System Log Data > Select the symptom, and include as much detail as possible.
To ensure your logs accurately reflect the issue you're experiencing, we'd like you to submit your report within 5 minutes of encountering the problem. Our engineers will then investigate this and respond to you with a solution via the Members app.