‎‫S22 Ultra Carrier Signals issue‬ | ‫Samsung MENA Community‬

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ZAKA007

Active Level 1

آخر تعديل

07-8-2024 07:35 م

in

I am in UAE , Service provider did the site survey along with my SIM Replacement but found no issues at their end, as a POC they inserted the same sim in an another mobile and it worked.

On s22 ultra signals are coming and going very unstable with in the period of 1 minute it's happening.

Any resolution ???? , i reported it samsung Team Via Samsung Member App also but still no response.

O
ojwh
Active Level 10
07-8-2024 08:20 م

in

Galaxy S
Hello. Sorry to read about your issue. This seems quite unusual. Are you getting carrier signal issues in only one location, or in other locations as well? Can you try a SIM from a different carrier in the same location where you're having issues?
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ZAKA007
Active Level 1
07-8-2024 08:25 م

in

Galaxy S
I already Tried 2 Carriers SIM and same issue.

Then tried in Huawei phone and it was having 5g full signals

Worst decision for taking samsung S series
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Z
ZAKA007
Active Level 1
07-8-2024 08:27 م

in

Galaxy S
In Open area it seems alright but indoor its having this issue since UI 6 update.

Before March 2024 same location indoor i was not having any issues for a year approx
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S
Samsung_specialist
Community Manager
07-10-2024 05:39 م

in

Galaxy S
Based on your description, it appears that the issue persists despite the SIM replacement and site survey conducted by your service provider, where the SIM worked fine in another device.

To address this matter promptly, we recommend the following steps:

1. Network Settings Check: Ensure that your device is configured correctly for the network. You can do this by going to Settings > Connections > Mobile networks > Network operators and selecting your network manually.

2. SIM Card and Slot Inspection: Check if the SIM card is properly inserted and the SIM slot is free from any debris or damage.

3. Software Update: Ensure your device's software is up-to-date. You can check for updates by going to Settings > Software update > Download and install.

4. Network Reset: Sometimes resetting network settings can resolve connectivity issues. You can do this by going to Settings > General management > Reset > Reset network settings.

If the issue persists after trying the above steps, we recommend visiting the nearest Samsung service center for a physical inspection of your device. They can provide more in-depth diagnostics and assistance.
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S22 Ultra Carrier Signals issue

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