title:

S10 plus Front Camera

(Post creation time: ย 

01-6-2021 05:25 PM

)

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patrickstar88

Active Level 4

last edited

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01-6-2021 05:25 PM

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in

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Hi, is your front selfie camera is also blurry and unnatural look when you take a pic?
    • B

      BasselK

      โ˜…

      01-6-2021 06:33 PM

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      Hi, make sure that your camera lens is clear.
      Long press the Camera icon then select App Info or the "i" sign on the right side > Storage > Clear Catch and Clear Data.
      Make sure to transfer your photos in Camera folder inside the Gallery to a different folder.
      All you camera settings will be reset to default so you have to change it after those steps.
      Let me know if this solution was helpful ๐Ÿ™‚

      0 likes

    • S

      Samsung_specialist

      Community Manager

      01-10-2021 08:08 AM

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      Hi there,

      Please try these steps and let us know if it helps resolve the issue: 


      -Settings
      -Apps
      -from the top right menu choose Show system apps
      -Camera
      -Storage
      -Clear cache & Clear data Also, you may need to test the camera by following the below steps:
      1- Open Samsung members application
      2- Get help
      3- Interactive checks
      4- Camera

      If the Samsung Members app is not installed on your phone, you can dial *#0*# and test Mega cam and Front cam

      If the test result was good, you may need to follow the below steps:
      Open the camera > Settings > Reset settings > Reset

      0 likes

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