title:
Problem
(Post creation time:
12-1-2019 07:55 ص
)
997 المشاهدات
Z
zahrashehab
Active Level 1
Hello,
I'm using Galaxy S10, my phone recently has a problem which when I use some Apps like Camera or snapchat.. the App will shut and open again.. for example when I use the Camera, suddenly it will shut and Home screen will show for a second and Camera will resume working again !!!
What is going on?
0 إعجابات
Billx
Active Level 3
12-1-2019 07:59 ص
in
zahrashehab
Active Level 1
12-1-2019 08:55 ص
in
and I dont install apps from anywhere else but Play store.
I will try clearing camera cache and date and force stop it.
0 إعجابات
khalfaan
Active Level 1
12-1-2019 08:40 ص
in
0 إعجابات
zahrashehab
Active Level 1
12-1-2019 08:55 ص
in
Thanks
Samsung_specialist
Community Manager
12-9-2019 12:29 م
in
Hello Zahra,
Please make sure to clear the camera cashe and data. But if you still face the same issue, then we suggest you visit the nearest Samsung service center with the device to have it checked. 😊
http://www.samsung.com/ae/support/servicelocation/
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