title:

Problem after data factory reset

(Post creation time:  

06-27-2024 01:49 م

)

689 المشاهدات

1

الزعيم1988

Active Level 1

آخر تعديل

 

06-27-2024 01:49 م

 

in

 
The first problem it's drain battery 
Second problem there is no samsung service apps after reset data 
    • W

      wahabu

      Active Level 4

      06-29-2024 12:51 ص

       

      in

       
      Is the phone rooted

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      1

      الزعيم1988

      Active Level 1

      06-29-2024 12:51 م

       

      in

       
      How can I know if rooted or no
    • W

      wahabu

      Active Level 4

      06-29-2024 01:09 م

       

      in

       
      Settings -> device care / battery and device care-> diagnostics> run the official software option .. get back

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      1

      الزعيم1988

      Active Level 1

      06-29-2024 01:26 م

       

      in

       
      It's getting me back to members

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    • W

      wahabu

      Active Level 4

      06-29-2024 01:36 م

       

      in

       
      On this app .. tap support and check for phone diagnostics..tap software and get back

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      1

      الزعيم1988

      Active Level 1

      06-29-2024 01:53 م

       

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      Normal

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    • W

      wahabu

      Active Level 4

      06-29-2024 01:57 م

       

      in

       
      If it says ts official .. then probably u need to go to a near by samsung service centre

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      1

      الزعيم1988

      Active Level 1

      06-29-2024 02:19 م

       

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      What is this meaning

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      1

      الزعيم1988

      Active Level 1

      06-29-2024 02:23 م

       

      in

       
      See1719671006959.jpg

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    • S

      Samsung_specialist

      Community Manager

      07-5-2024 10:21 ص

       

      in

       

      To address the battery drain concern, we recommend performing additional troubleshooting steps to identify the root cause of the issue. These steps may include:

      1. Update Software: Ensure that your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
         - Step 1: Go to Settings > Software update.
         - Step 2: Tap on Download and install.
         - Step 3: Follow the on-screen instructions.

      2. Setup Phase: Your new phone’s battery may initially drain faster as you set up applications and features. This is part of the setup phase, and background operations are optimized during this time. Allow a few days for all background operations and syncing to complete.

      3. 5G Service Impact: While connected to a 5G network, your phone may consume more battery than usual due to the high-speed processing of large-capacity data. Consider optimizing overall usage and adjusting background usage limits.

      4. Optimization Steps:
         - Open Settings > Battery and device care > Optimize now.
         - Adjust Background usage limits: Settings > Battery and device care > Battery > Background usage limits.

      5.  Use adaptive battery: Settings > Battery and device care > More battery settings > Adaptive battery.


      For Samsung Apps, please try to install the apps using Galaxy store.

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    محتوى ذو صلة

    after factory reset

    Factory Reset Protection

    Factory Reset

    Voice data silence