Phone facing overheating issue

Hello. Sorry to read this. Kindly search the forum for post-update optimization recommendations. This topic has been widely addressed.

Thank you for contacting us and sharing your concern regarding overheating after updating your Galaxy S24 to One UI 8. We understand how inconvenient this can be and would like to assist you. Please try the following troubleshooting steps:

1. Update your device software: Go to Settings > Software update > Download and install to ensure you have the latest patches.
2. Optimize device performance: Navigate to Settings > Device care > Optimize now.
3. Check background apps: Close unused apps and disable any that may be running continuously in the background.
4. Clear cache partition: Power off your device. > Press and hold Volume Up + Power until the Samsung logo appears. > Use the volume keys to highlight Wipe cache partition and confirm with the Power button.
5. Safe mode test: Restart your device in Safe Mode (press and hold Power > tap and hold Power off > Safe mode) to check if a third‑party app is causing the issue.
6. Avoid heavy usage while charging: Using the device intensively during charging can increase heat.

If the overheating persists after completing these steps, we recommend visiting a Samsung Service Center for a full inspection. You can locate your nearest center here: Samsung Service Centers UAE.