title:

Phone Restarts

(Post creation time:  

08-7-2022 05:35 AM

)

437 Views

J

JamKennedy

Beginner Level 2

last edited

 

08-7-2022 05:35 AM

 

in

 
Hi. My phone does randomly restart. Checked already the settings for auto restart but its already off. Does my phone have problems? And my phone doesnt have warranty anymore.
    • C

      coolater07

      Active Level 3

      08-7-2022 06:16 AM

       

      in

       
      Try to check and update the latest software

      0 likes

      J

      JamKennedy

      Beginner Level 2

      08-7-2022 10:55 AM

       

      in

       
      Phone updated to august 1 2022 security patch.

      0 likes

    • S

      Samsung_specialist

      Community Manager

      08-8-2022 09:34 AM

       

      in

       

      Greetings from Samsung!

      Please find the below:

      - Restart your device by pressing and holding the Volume down and Power key for 7 to 10 seconds.

      - Check if you have installed any third party application from unsecure source (other than Google and Galaxy stores), it may cause the issue.

      Head to My Files > Downloads > Check if you have any apps installed from browsers. 

      "Therefore, if the issue persists we recommend to you to visit the nearest Samsung service center for evaluation and repair by following the link below:

      (You can type your place, and will locate the nearest authorized service center to you)

      https://www.samsung.com/ae/support/service-center/

      1. Select a product category from the options above

      (mobile device, home device, etc.)

      2. Choose the type of service you need

      Enter your city, town or zip code

      3. If there are no results, please increase your search scope

      (20 miles, 30 miles, etc.)

      0 likes

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