We truly apologize for the inconvenience you’ve experienced. Kindly try the steps below to help resolve the issue:
Check 1. Make sure the router is available Check 2. Restart the devices Check 3. Reset the network settings Check 4. Start your device in Safe mode again Check 5. Make sure that you're using the correct Wi-Fi password Check 6. Perform a Factory data reset
Pruone
Active Level 10
05-14-2025 08:40 AM
in
0 likes
Samsung_specialist
Community Manager
05-19-2025 08:44 AM
in
We truly apologize for the inconvenience you’ve experienced. Kindly try the steps below to help resolve the issue:
Check 1. Make sure the router is available
Check 2. Restart the devices
Check 3. Reset the network settings
Check 4. Start your device in Safe mode again
Check 5. Make sure that you're using the correct Wi-Fi password
Check 6. Perform a Factory data reset
0 likes