New software issues

Question

After updated the software in s21 the phone can't download , save , screenshots and defined any pictures or videos from any apps, how can i uninstall the new software?

Tariq_Abu_Ali · Answer

Unfortunately you cant really uninstall it, but what you can do is go to Google and go to A website called SamFW, You can download one ui 6 or below, You can find tutorials on youtube, I tried it it's easy

Samsung_specialist · Answer

We truly apologize for the inconvenience you’ve experienced. we advice you to raise an error report through this link: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/
Kindly be noted that you can not uninstall the new update.

title:

New software issues

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