title:

Network Issues

(Post creation time:  

06-22-2026 10:44 ص

)

195 المشاهدات

L

L25Jl

Beginner Level 2

آخر تعديل

 

06-22-2026 10:44 ص

 

in

 
I have S23 Ultra, based in the UAE. Also the one UI 8.5 update, then followed by what it looked like a security update, now I am facing the issue, no Mobile Network coverage at all, it is between "emergency calls only" and 1 bar of coverage, with data not working (even though it shows 4g/5g sometimes) and even WiFi connection is not stable. Done everything that was advised on Samsung Members forum till the issues persist. 
Be advise on how to resolve this permanently 

    • S

      Samsung_specialist

      Community Manager

      06-23-2026 02:06 م

       

      in

       

      We sincerely apologize for the inconvenience caused.

      Regarding the mobile network and Wi-Fi issues after the update on your Galaxy S23 Ultra, kindly restart the device, check for any pending software updates, and reset the network settings from:
      Settings > General management > Reset > Reset mobile network settings / Reset Wi-Fi and Bluetooth settings

      Please also test another SIM card if available to confirm if the issue is related to the SIM or network provider.

      If the issue continues after the above steps, please send an error report through Samsung Members, or visit the nearest authorized Samsung service center for inspection:
      https://www.samsung.com/ae/support/service-center/

      For further assistance, please contact us through:
      https://www.samsung.com/ae/support/contact/ 

      0 إعجابات

    • R

      Riyasellikkattuthodi

      Beginner Level 2

      06-26-2026 07:55 م

       

      in

       
      Network issue

      0 إعجابات

      S

      Samsung_specialist

      Community Manager

      06-30-2026 06:47 ص

       

      in

       

      Thank you for your update.

      We sincerely apologize for the inconvenience caused by the continued network and Wi-Fi issues on your Galaxy S23 Ultra.

      Since you have already completed the recommended troubleshooting and the issue persists, we kindly recommend visiting the nearest Samsung Authorized Service Center for a comprehensive device inspection.

      If the device is found to be functioning normally after the inspection, your feedback will be shared with the relevant team for further review and consideration in future software improvements.

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