title:
Need help: proximity sensor
(Post creation time:
06-2-2022 08:08 ص
)
5243 المشاهدات
I have samsung s22 ultra. My proximity sensor works perfectly fine for calls. However, the issue is with whatsapp audios. When i want to listen through earpiece, the screen does not go black and audio still comes through the speaker.
The samsung members diagnostic also shows the sensor is working perfectly fine.
What could be the issue
محتوى ذو صلة
sensor proximity issue
في Galaxy S 06-1-2017 09:28 م
proximity sensor
في Galaxy S 02-4-2017 03:44 م
s7 edge proximity sensor.
في Galaxy S 07-6-2017 07:20 م
Proximity sensor with smartwatch
في Galaxy S 08-22-2022 10:59 ص
Proximity sensor with smartwatch
في Wearables 08-22-2022 10:56 ص
Samsung_specialist
Community Manager
06-3-2022 11:27 ص
in
Hi,
Kindly go to Settings - Apps - Whats App- Make sure to allow all permissions.
If issue persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Hope you found this helpful.
0 إعجابات
JimmyA
★
06-4-2022 12:08 م
in
JimmyA
★
06-23-2022 08:32 م
in
0 إعجابات
Hamza7695
Active Level 3
06-25-2022 04:31 م
in
0 إعجابات
rodolpholemos
Beginner Level 3
06-8-2022 05:50 م
in
I'm with the same exact problem. Whatsapp Version 2.22.13.10. Galaxy S22 Ultra.
0 إعجابات
Hamza7695
Active Level 3
06-8-2022 05:54 م
in
It is definitely a whatsapp issue. I checked on my friends phone samsung galaxy note 20. He is facing the same issue
0 إعجابات
Shaamil
Beginner Level 2
06-23-2022 06:06 م
in
0 إعجابات
LauDL
Beginner Level 2
07-1-2022 02:46 م
in
Found the solution!! Go to Apps on Settings from the phone and search WhatsApp. Then go to Permissions and choose Nearby Decides to select Not Allow. Worked on my S20 FE after more than a month with that problem.
0 إعجابات
Hamza7695
Active Level 3
07-1-2022 02:53 م
in
0 إعجابات
dennks
Beginner Level 2
07-12-2022 03:55 ص
in
0 إعجابات
Hamza7695
Active Level 3
07-13-2022 02:20 م
in
josehidalgo
Beginner Level 3
07-15-2022 01:26 ص
in
Exactly the same issue. still not working. whatsapp is up to date
0 إعجابات
mo37
Beginner Level 2
07-15-2022 01:40 ص
in
I have the same issue also , any solution....
0 إعجابات
Hossam ElAshkar
Active Level 1
07-18-2022 12:05 م
in
Did anyone notice that the issue is affected by bluetooth devices connected that has a calls profile enabled?
I have a galaxy watch, and when i disconnect it, things work fine.
0 إعجابات
Hamza7695
Active Level 3
07-18-2022 12:09 م
in
Hossam ElAshkar
Active Level 1
07-18-2022 12:12 م
in
Hopefully whatsapp will solve this issue. Apparently the break happened on whatsapp side, not samsung.
But it seems this affects galaxy watches in specific, even if connected to non-samsung phones
Arthur Santee
Beginner Level 2
07-22-2022 02:27 ص
in
I don't think it is a WhatsApp issue, it only happens when my S20+ is connected with the galaxy watch 4 via Bluetooth, and "Calls" set to on in the Bluetooth configuration.
Fixed it by going in to the Bluetooth configuration in the phone, clicking in gear icon next to the watch 4 and setting option "Calls" to off.
However it disables a big feature of the watch, the ability to make calls, or answer and speak in to the watch.
My WhatsApp, S20+ phone, galaxy wear app and galaxy watch 4 are all updated to current versions.
Samsung_4tfk5jk
Beginner Level 2
07-23-2022 12:47 م
in
I checked it now on my s22 ultra and its working whenever call is disabled from watch Bluetooth the proximity sensor in whatsapp is working
It seems its not whatsapp issue.
0 إعجابات
yaman101
Beginner Level 3
07-24-2022 07:54 م
in
I find the same problem with samsung Active 2 and s22,and this works fine for me.thank you
0 إعجابات