title:
Mobile data not working and 2nd sim not detected
(Post creation time:
03-21-2024 12:05 م
)
1486 المشاهدات
Mobile data is not working after the recent software update. There are 2 Sims in my phone. The SIM number 1 is being detected and works only for phone calls and SMS. But Mobile data does not turn on nor do i have access to settings of networks, Mobile network points, access points.Mobile data is not working after the recent software update. There are 2 Sims in my phone only. The SIM number 1 is being detected and works only for phone calls and SMS. But Mobile data does not work. Sim number 2 s not even detected. Tried every Tricks, including restarting, turning on Airplane mode on turn off software update, but all In vain.
Only way to access Internet is via WiFi.
محتوى ذو صلة
Not receiving notification in mobile data
في Galaxy S 12-18-2023 11:33 م
s20+ after updating mobile data is very slow and some times not working
في Galaxy S 12-21-2020 05:47 م
Mobile data does not work
في Galaxy S 11-21-2022 02:51 م
Mobile Data Not Turning On
في Galaxy A 05-1-2020 07:00 ص
mobile data is ON but not working. pls help
في Galaxy S 06-15-2017 04:24 م
shkamalh
Active Level 1
03-21-2024 10:48 م
in
Reset and safe mode doesn't help
0 إعجابات
Milmvpa
Active Level 1
03-22-2024 08:31 ص
in
0 إعجابات
Zammi
Active Level 10
03-22-2024 04:00 ص
in
0 إعجابات
shkamalh
Active Level 1
03-22-2024 08:50 ص
in
0 إعجابات
FaheemMahroof
Active Level 1
03-22-2024 08:19 ص
in
0 إعجابات
Milmvpa
Active Level 1
03-22-2024 08:33 ص
in
0 إعجابات
Milmvpa
Active Level 1
03-22-2024 05:11 م
in
0 إعجابات
Samsung_specialist
Community Manager
03-25-2024 08:43 ص
in
Here are some troubleshooting steps you can try to resolve the issue:
1. Check Mobile Data Settings: Go to Settings > Connections > Mobile networks > Mobile data to ensure that mobile data is enabled. Also, check if the correct SIM card is selected for mobile data usage.
2. Restart Your Device
3. Make sure that both SIM cards are properly inserted into the device and that they are not damaged. You can try removing and reinserting the SIM cards to ensure a proper connection.
4. Check APN Settings: Access Point Name settings are required for mobile data to work. Go to Settings > Connections > Mobile networks > Access Point Names and verify that the correct APN settings are configured for your network provider.
5. Reset Network Settings: Go to Settings > General management > Reset > Reset network settings. Note that this will reset Wi-Fi, Bluetooth, and other network settings, so you may need to reconfigure them afterward.
6. Check if there are any pending software updates for your device. Sometimes, software updates include bug fixes that can resolve issues with connectivity.
0 إعجابات