title:
Mobile data interruption
(Post creation time:
02-1-2022 04:48 PM
)
399 Views
I have downloaded the most recent Samsung update, then my S21 Ultra started having issues with mobile data Interruptions. The internet works for 5 minutes and then stops for 10. I have to keep on putting the phone on airplane mode the normal mode just to restart the connection .
I have restarted my phone , reset network to factory settings , but nothing , problem not resolved.
Can anyone help
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VikrantTambade
Expert Level 1
02-2-2022 03:28 AM
in
I was facing similar issue. My answer had already given in the below post. Pls check.
https://r2.community.samsung.com/t5/Galaxy-S/Software-update-issues-s21-ultra-5g/td-p/10307203
You can try to swap the sims, try putting the sim in other device. Ow get a new sim. For me new sim has worked.
Hope it will help you too.
Samsung_specialist
Community Manager
02-4-2022 06:45 AM
in
Hi,
For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/
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