title:
Lock screen notification Problem
(Post creation time:
01-8-2024 07:17 م
)
556 المشاهدات
I'm facing an old problem with my Samsung S22 Ultra. The issue is that when I lock the screen, I don't receive Twitter notifications. I've ensured that the Twitter app is running in the background and also checked that the battery settings are not impacting the app. I've turned off the Do Not Disturb mode, deleted the app, and reinstalled it. Yet, the problem continues. I also bought a new Samsung S23 Ultra and only installed Twitter, but I encountered the same issue. Is there a solution to this problem?
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MOQBALI
★
01-9-2024 02:44 ص
in
If your Android phone’s storage space is running out, some apps on your phone may start malfunctioning. If this happens, just try and make sure you restore enough storage space on your phone.Try and clear your Twitter app's catche by going to Settings>Apps>Twitter on your phone.If that doesn't work, you can clear your Twitter app's data so that you're automatically signed out of your Twitter account. The problem should have been solved by the time you sign in to the Twitter app afresh.If all the above steps don't work, you can either uninstall and then re-install the Twitter app, or you can factory reset your phone. If you resort to factory resetting your phone, you will have to backup your phone’s personal and app data before resetting it.
You should start receiving Twitter notifications if you follow one or some of the above-listed practical steps.
I hope you find my answer helpful.
0 إعجابات
ahmed_af
Active Level 1
01-10-2024 02:39 م
in
I hope there will be a fundamental solution to this issue that I am facing with three Samsung phones, which are:
S21 Ultra
S22 Ultra
S23 Ultra
0 إعجابات
Samsung_specialist
Community Manager
01-11-2024 08:37 ص
in
Kindly let us know if the issue is only with Twitter App or are there any apps with the same issue?
0 إعجابات
ahmed_af
Active Level 1
01-11-2024 10:03 ص
in
Yes, the problem is also with Google Chrome, as I logged in to Twitter through Google Chrome and activated notifications, but I faced the same problem with it.
Note: Notifications do not arrive approximately 3 minutes after the screen is locked, and the phone charger is not connected to the phone.
0 إعجابات
Samsung_specialist
Community Manager
01-15-2024 11:01 ص
in
Please make sure that the device is updated to the last software version, and please make sure to submit an error report to the technical team via Samsung members app > get help page > error reports section.
Choose one of the categories, and type the issue that you're facing to them, but make sure to send your device's logs.
To send the device logs, please follow the below:
Press and hold Samsung members Icon > Then tap on Error reports > Select category of your report > Make sure that "Send Log Data" is selected to help resolve your inquire > Describe your problem in details > Change the frequency to whatever you prefer > Then send it.
For more information regarding, you are welcome to visit our website and watch tutorial sending logs by following the link below:
https://www.samsung.com/ae/support/mobile-devices/how-to-send-error-report-in-your-galaxy-device/
0 إعجابات