Location problem

We’re truly sorry to hear about the inconvenience you’re experiencing, try the below steps that may assist you.

To improve your GPS performance, you first need to make sure that your GPS is set correctly. Follow the steps below to increase your GPS accuracy:

➊ Go to “Settings” and select “Location”
➋ Set to "On"
➌ Go to “Location services”
➍ Tap on “Wi-Fi and Bluetooth scanning.” Then set it to "On."
➎ Go to “Google Location Accuracy”
➏ Check to see if “Improve Location Accuracy” is turned "On"

Note: If you use Google Location Accuracy with your mobile data turned on, it may incur a data usage fee depending on your data plan.

-Clear Cache: Go to Settings > Apps > One UI Home > Storage > Clear Cache.

-Force reboots your device by pressing and holding the power and volume down buttons simultaneously for more than 7 seconds and your device will reboot.