‎Issues while charging | Samsung MENA Community

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Nisamcv

Beginner Level 2

last edited

05-3-2026 05:40 PM

in

Iam using S24 ultra for the past two years.. But recently i stated to see some problems while charging the phone.. It keeps disconnect automatically when i charging the phone.. Phone updates was all successful..

Can you please tell me about this

S
Samsung_specialist
Community Manager
05-6-2026 05:20 AM

in

Galaxy S
Thank you for contacting Samsung Gulf Electronics.

We understand that your device is disconnecting while charging. Kindly try the following:

Use an original Samsung charger and cable.

Check and clean the charging port carefully from dust or debris.

Try a different cable and adapter to isolate the issue.

Restart the device and ensure it is updated.

Enable Safe Mode to check if any third-party app is affecting charging.

If the issue persists, kindly visit the nearest service center for inspection:
https://www.samsung.com/ae/support/service-center/
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Issues while charging

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