title:

Internet Speed after Update

(Post creation time:  

10-26-2021 08:26 AM

)

398 Views

K

KJ76

Beginner Level 2

last edited

 

10-26-2021 08:26 AM

 

in

 
The internet speed has dropped after the latest update for ulter 21, please advise as the speed is too where the phone A31 is doing well without update
    • M

      MohammedSijah

      Expert Level 2

      10-27-2021 09:45 AM

       

      in

       
      السلام عليكم

      Please let's know wheather it's wifi or mobile data you are talking about.

      0 likes

    • K

      KJ76

      Beginner Level 2

      10-27-2021 06:38 PM

       

      in

       
      وعليكم السلام

      It is the mobile data ,

      0 likes

    • S

      Samsung_specialist

      Community Manager

      10-28-2021 05:53 AM

       

      in

       

      Hi, 

      For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

      0 likes

    • M

      MohammedSijah

      Expert Level 2

      11-7-2021 03:14 AM

       

      in

       
      Try resetting your network settings.
      Goto Settings > General management >Reset > Reset network settings. Please note that this will delete all your wifi passwords and bluetooth pairings.
      S

      Samsung_specialist

      Community Manager

      11-7-2021 12:52 PM

       

      in

       

      Thanks for sharing!

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