Green line in Display

We are sorry to hear that a green line appeared on your Galaxy S23 Ultra display after the software update. We understand that you have confirmed there is no physical or liquid damage.

Please restart the device and ensure that it is running the latest available software. If the green line remains, a physical inspection is required to determine the cause of the display issue and the applicable service or warranty options.

We recommend visiting the nearest authorized Samsung Service Center for a complete diagnosis:
https://www.samsung.com/ae/support/service-center?cid=ae_ow_support_other-live-chat_a-chat_none_none_link_cs-inbound

The service team will assess the device condition and advise you on the available resolution according to the inspection results and applicable regional policy.