‎‫Galaxy buds 2 mic issues‬ | ‫Samsung MENA Community‬

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umar33

Beginner Level 3

آخر تعديل

11-30-2025 10:45 ص

in

My galaxy buds 2 mic doesn't work when I'm calling(voice, whatsapp,imo any kind voice or video), I tried resetting buds several times this issue still exists. Galaxy buds mic works normally when sending voice messages and voice recordings.

**Note: no issue with the mic when I connected it with apple devices, tissue happens when I connect with my Galaxy S23FE.#buds2 # galaxybud2

#galaxyS23FE

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Karthik_kannan
Active Level 6
11-30-2025 11:03 ص

in

Galaxy S
I am currently experiencing a situation where I have misplaced one of my earbuds, and I am unsure if it is possible to purchase a single replacement from a Samsung store within the U.A.E.
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umar33
Beginner Level 3
11-30-2025 11:07 ص

in

Galaxy S
Yes if you have your serial number of the buds and it's charging case
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Karthik_kannan
Active Level 6
11-30-2025 11:09 ص

in

Galaxy S
okay.👍,I will try with samsung store.
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Samsung_specialist
Community Manager
12-4-2025 07:30 ص

in

Galaxy S
Thank you for contacting us and sharing your concern regarding the microphone performance of your Galaxy Buds 2 when connected to your Galaxy S23 FE. We understand how inconvenient this can be and would like to assist you.

Please try the following steps:

Update software: Ensure both your Galaxy S23 FE and Galaxy Buds 2 have the latest software updates installed.

Reset Bluetooth settings: Go to Settings > Connections > Bluetooth > Reset Bluetooth settings, then reconnect your Buds.

Check app permissions: For calling apps (WhatsApp, IMO, etc.), go to Settings > Apps > [App name] > Permissions > Microphone and confirm access is enabled.

Test in Safe Mode: Restart your Galaxy S23 FE in Safe Mode to check if a third‑party app is interfering with microphone functionality.

Samsung Members diagnostics: Open Samsung Members > Support > Phone diagnostics > Mic test to verify microphone performance.

If the issue continues after completing these steps, we kindly recommend visiting the nearest Samsung Service Center for a full diagnostic check. You can find the list of service centers here: https://www.samsung.com/ae/support/service-center/

We sincerely apologize for the inconvenience and assure you that your feedback will be shared with our product teams for further improvements.
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Galaxy buds 2 mic issues

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