Freeze & Restart

We sincerely apologize for any inconvenience you are facing with the freezing issue on your phone.
To help address the freezing issue, we recommend following these troubleshooting steps:

1. Force Reboot Your Phone:
Perform a force reboot on your device by holding down the power button until the device restarts. This can help refresh the system and resolve temporary glitches.

2. Disable Power Saving Mode:
Open the Settings app and navigate to "Battery and device care." Tap on "Battery" and disable the toggle next to "Power saving." Sometimes, certain power-saving features can impact the device's performance.

3. Use Device Care to Optimize Your Phone:
Open the Settings app and go to "Battery and device care." Tap on "Optimize now" to let the system optimize your phone's performance.